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Secret Clinical Strength Deodorant

Secret Clinical Strength Deodorant

www.secret.com
What is your customer experience with Secret Clinical Strength Deodorant?

Secret Clinical Strength Deodorant Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Secret Clinical Strength Deodorant has 2.1 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Scent, Used to last all day.
    Cons: Ingredients changed and now cakes up under the armpit, Broke, Leaks.

  • Recent recommendations regarding this business are as follows: "Listen to customers I have been using your product for over 40 plus years, I am disabled on a fixed income and my recent purchase of 2 deodorant were faulty", "I still recommend product", "To future customers, voice opposition to offensive, racist ADs", "Do not buy this!", "Increase the amount of product, but not the price".

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Media from reviews

Secret Clinical Strength Deodorant - Defective product
Secret Clinical Strength Deodorant - Defective product - Image 2Secret Clinical Strength Deodorant - Defective product - Image 3Secret Clinical Strength Deodorant - Just purchased and paid twice as much as I would for...Secret Clinical Strength Deodorant - Spray deodorantSecret Clinical Strength Deodorant - I’ve been using secret clinical since it was...Secret Clinical Strength Deodorant - So mad!!!
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Show reviews that mention
deodorant spray black women secret money customer deodorants problem bottles spray deodorant
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Nida Nfc
map-marker Newark, New Jersey

2 new deodorants do not work

I dont have the receipt WtfI do not save receipts. I have been a customer for 40 Plus years also I am on a fixed income due to my disabilities

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User's recommendation: Listen to customers I have been using your product for over 40 plus years, I am disabled on a fixed income and my recent purchase of 2 deodorant were faulty

Anonymous
map-marker Los Angeles, California

Spray bottle isnt working

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I use secret Outlast spray Deodorant. Well my last 2 bottles that I've bought dont seem to want to spray well.

They mostly just spray air. I had a problem with one so i thought maybe it was just a fluke so i went and bought another bottle and im having the same problem.

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User's recommendation: I still recommend product

Nicole C Utl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t spray

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I purchased a two-pack of the Secret Spray deodorant, and neither one works. I tried to run them under hot water, shake them often, and puncture the spray hole, but nothing worked. It was a total waste of money.

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Loss:
$22
Cons:
  • Broke

Preferred solution: I would like my deodorant replaced

Jennifer J Dxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective product

Secret Clinical Strength Deodorant - Defective product
Secret Clinical Strength Deodorant - Defective product - Image 2
Secret Clinical Strength Deodorant - Defective product - Image 3

I love this deodorant. I didn't get to use the one I received from the store because it was defective after one use. Please replace it with a new one.

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Loss:
$13

Preferred solution: Full refund

India Ewy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker San Jose, California

Icomplaint

Contains 1 confidential file for company representatives

I have been using secret for years. I bought a bundle of three, knowing I like secret.

The spray didnt work after use, through all three bottles away after trying each directions said shake. I did. Nothing worked. The product itself didnt work.

It didnt last past 6-8 hours. I havent had a problem with perspiration in years and years. And I always used secret.

Beyond disappointed. I do now

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Darlene H Slb
map-marker Meridian, Idaho

Just purchased and paid twice as much as I would for regular secret to get less than half the product, the container is the same size, very diceptive

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Secret Clinical Strength Deodorant - Just purchased and paid twice as much as I would for...

Long time user of secret, disappointing to see this happen, how do you justify half the product for twice as much money especially in today's market

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User's recommendation: Increase the amount of product, but not the price

Janet M Xwu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Your response to my complaint about offensive, racist AD

Called about the 'Secret Whole Body Deodorant' ad. Your ad, like so many others that address bad odors – in this case, body odor on a woman – features only black women when you use the term 'stink'. In this case, it points to the inside of a black woman's underwear. This is terribly offensive to the sensibilities and dignity of black women. Such ads contribute to the rearing of another generation of racists in white children and feelings of inadequacy in black children.

It was my hope that you would no longer run the ad. For a day or so you did not run it. However, you are now running an abridged version which includes white women. However, the association with black women who 'stink' has already been made, so nothing short of scrapping that ad would suffice for me.

However, the person with whom I spoke when I called on the 4th was very attentive and apologetic and forwarded my complaint. Thank you for your response to date but it is my hope that you will remove the ad and create one without any racial reference or allusion.

Janet Morgan

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User's recommendation: To future customers, voice opposition to offensive, racist ADs

Mary B Qxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dresden Mills, Maine

Refusal to issue coupon for alternate P&G coupon and refusal to issue for 3(!) Secret alc-free deodorants I had purchased!

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Product simply did not work. First deodorant I have ever used that does NOT prevent odor!!!

I asked for coupon(s) for other P&G products.

Request was refused.

Poor customer service! I am DONE with Secret products!

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User's recommendation: Do not buy this!!!

Anonymous
map-marker Freeport, Texas

To complain about your commercials

Your current commercials about using your product "everywhere" is quite disgusting and done in poor taste!! You have flooded the cable channels and streaming so its hard to not have to see one of them while watching TV..I have used your deodorant for many years and considering changing to another product b/c of it.

My son was in the room when your commercial came on and it was a little embarrasing to say the least. Even he thought it was disgusting!!!

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Alisha B Ofu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Spray deodorant

Secret Clinical Strength Deodorant - Spray deodorant

I used the spray deodorant and it burnt my under arm. The skin peeled off on both my underarm and its a burning sensation.

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Loss:
$500

Preferred solution: I would like to compensated for the pain and time

Delsa Xqg
map-marker Catonsville, Maryland

Recall

My product is recalls. For possible cancer causing ingredients and I want a refund for the many years I've been using the product and replacement

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Loss:
$5000
Diana M Mga

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’ve been using secret clinical since it was introduced, about 10 years ago? I love this product very much. Then my last purchase it kind of fell apart.

Secret Clinical Strength Deodorant - I’ve been using secret clinical since it was...

First Im not very pissed about what happened, just disappointed. So the bottom just wouldnt move or wind upwards.

I had to get pretty aggressive with it, then it just broke. I guess I just want you to be aware of what happened to me and maybe do a check on your quality control.

Thank you for your wonder product, I will still use and enjoy it!

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Loss:
$11

Preferred solution: Let the company propose a solution

User's recommendation: Nothing.

Paula J Sic

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

OUT OF STOCK EVERYWHERE!

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I am absolutely livid. Had to go to FOUR DIFFERENT STORES, all out of the elusive Clinical Strength Invisible Solid Free &;; Sensitive.

I WANT AN UNSCENTED, SOLID DEODORANT. Not the soft solid kind that comes out in weird little ribbons. I dont understand why thats so insanely difficult to manage. Also, when it says shop online for the product, it takes me to a link to a completely different scent.

Please do better. I actually did like the deodorant but the scents are just unbearable.

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Cons:
  • Ingredients changed and now cakes up under the armpit

Preferred solution: Deliver product or service ordered

User's recommendation: Call before going to the store because they will say a product is in stock but it isn’t. Know the difference between “soft solid” and invisible solid so you won’t be surprised.

Judy B Msb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

So mad!!!

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Secret Clinical Strength Deodorant - So mad!!!

Ive used Secret Outlast deodorant for years. It is no longer available.

The new comparable one is Secret Clinical Strength deodorant. It is twice the cost for half the product! Ridiculous! Outlast used to cost $4.59 for 2.6 ozs.

Clinical Strength is $7.89 for 1.6 ozs.

Way to satisfy customers Proctor &;;; Gamble!! I will be looking for a new line of deodorant!!

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User's recommendation: Find a different product!

BARBARA M Auk

UNHAPPY CUSTOMER

NOT HAPPY WITH SECRET INVISIBLE SPRAY LUXE LAVENDER 3.8 OZ. LEAKS FROM THE TOP.

NO SPRAY WILL EVEN COME OUT. I WANT A REFUND!

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Cons:
  • Leaks
Taesha Leu
map-marker Brooklyn, New York

Defective product

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Will send me free debit card to purchase different secret product

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Reason of review:
Good customer service

About

Related Companies

Procter And Gamble, Tide, Charmin, Downy, Aussie Hair

Summary

Secret Clinical Strength Deodorant is a product of Secret company which has been operating since 1956. This product may guarantee 48 hours odor protection that is very vital for women. The company's web portal highlights various features of the odor control product. Thus there are deodorant lines for sensitive skin, for athletes, for teenagers and adult women. The product is characterized as natural and with lasting effect. In addition to this, for every item in catalogue there is information where to buy liked deodorant. One more benefit for clients is a Clinical Strength Loyalty Program. Get to know more about this discount program at the Secrets official site.

Secret Clinical Strength Deodorant reviews and complaints

Secret Clinical Strength Deodorant is ranked 337 out of 2432 in Cosmetics and Personal Care category

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